Uh oh… Do you need to report a claim?

We like to keep the claims process simple and straight forward. We will help you every step of the way. But you may find it’s easier if you know in advance what happens at each stage of your claim.


What’s My Next Step?

Take a deep breath, and let us go to work for you. All your claims can be reported to us during our regular business hours. If you need assistance after-hours and on an emergency basis, you can contact our special after-hours emergency number.



ICBC-only Claims

Travel Insurance Claims

All Other Claims

Business Hours (9 -5 PST) 1-844-558-8745
After hours (after 5 PST)